Frequently Asked Questions

Q: What size companies do you work with?

We work with companies, like small businesses to large corporations. Our packaging solutions can be tailored to your specific customization and custom boxes needs.

Q: What are your minimums?

Our minimum order quantities starting from 100 boxes and customization options. Please contact our sales representative team for specific details regarding your order.

Q: What regions do you serve? Do you serve outside of the US?

We serve clients within the United States. Outside! we serve Canada and other Europeans countries as well.

Q: What kind of eco-friendly packaging materials you are specialized in? offer various customization options for eco-friendly packaging materials, including recycled paper, biodegradable materials, and sustainable inks.

Q: How much time required to complete my order?

Our standard turnaround time is 8-10 business days to print and ship, after final approval. Expedited options available for rush orders.

Q: Can I order 2-color printing from you?

Yes, we can print in 2-colors, 4-colors, and 6-colors. We use these customization options to meet your design preferences.

Q: What are Pantone colors?

Pantone colors are a standardized color matching system used in the printing industry. They ensure consistent and accurate color reproduction across various printing processes.

Q: What is the difference between the RGB and CMYK color space and why does it matter?

RGB (Red, Green, Blue) is used for digital displays, while CMYK (Cyan, Magenta, Yellow, Key/Black) is used for print. Understanding the difference ensures that printed colors match your digital designs accurately.

Q: What printing technology do you use?

We are using advanced printing technologies, like digital and offset printing. We don't compromise on product printing quality to deliver customer required packaging.

Q: What printing process is used to print packaging?

Packaging is typically printed using offset or digital printing processes, depending on the order specifications and quantity.

Q: Why should I consider flexible packaging?

Flexible packaging offers advantages like cost-effectiveness, sustainability, and versatility. It's suitable for various product types and helps reduce packaging waste.

Q: What is the difference between coated and uncoated paper stock?

Coated paper has a surface layer that enhances print quality and finish. Uncoated paper lacks this layer, resulting in a more natural texture.

Q: Can I supply you with my own artwork?

Absolutely, we welcome your artwork! You can provide your design, and we'll ensure it meets our printing requirements.

Q: What if I don't have artwork but I have ideas of what I want?

Our design team can help bring your ideas to life. We offer creative and free design support services to assist you in creating the perfect packaging.

Q: Do you have templates / Dielines available for your products?

Yes, we provide templates and Dielines for various products to guide your design process.

Q: What file formats do you accept?

We only accept file formats, including PDF, AI, PSD, and more. Our team can assist you with file compatibility.

Q: Can I email you my artwork?

Yes, you can email your artwork to us at, and our team will review it for printing suitability.

Q: When will my order ship?

Your order will typically ship within 8-10 business days after final approval, with FREE shipping included.

Q: Can you rush my order?

Rush orders can be shipped within 4-6 business days; please contact our support team to discuss expedited options.

Q: How do I track my order?

We provide order tracking information once your package is shipped with the help of our corporative courier companies like DHL, UPS and others, allowing you to monitor its delivery status.

Q: Where's the rest of my order?

If you are receiving your boxes in different package bundles. Please keep in touch with our sales representative. Till, all of your boxes shipped to you!

Q: What determines the cost of shipping?

Shipping costs relay on package size, weight, shipping method, and destination. Our team can provide estimated shipping quotes for your order.