Delivery Information

What we Offer?

Custom Box USA offers free delivery of all the products, including printing and packaging solutions to its clients all across the United States. The free shipping service is available for orders that are of a minimum of 100 pieces. The delivery of the products comes with the condition of easy access or remote areas as well. If you are ordering from an area where the delivery is easy, you can get the products in the promised time. However, if you want them to be delivered at a remote location where courier service cannot easily reach. Then the delivery of the items may be delayed due to the unavailability of mailing services. For a better insight into the delivery information, you need to read the following passages carefully.

The delivery of the products that we offer can be categorized into two major parts that are standard delivery time and expedited delivery time. The details of these two categories are explained below.

Standard Shpping Time

The standard shipping time of an order is 8 to 10 working days. Please note that the delivery time starts right after the confirmation of the order and the receiving of payment. Once your order is clear to us, and you have paid the amount due for the order. We will start working on the order and make sure that the order is delivered at your desired address in the given timeframe.

Expedited Reachout Time

Expedited shipped time is suitable for those who want the printing and packaging solutions earlier than the standard shipping time. This service promises to deliver the items in 4 to 6 days only. The condition of confirmation of the order and payment remains the same for expedited delivery service as well. However, the expedited delivery service comes with minimal charges of shipping that the customer has to pay. These expenses will be added to the final invoice of the order. Please note that to avail of the expedited delivery service. You need to mention it at the time of placement of the order.

Regular Time for The Product Delivery

The regular time for the delivery of our shipments takes 5 to 7 business days. However, it is not a guaranteed time. It may also increase to 10 to 12 days to arrive at your doorstep due to unnecessary circumstances. Our shipping does not depend on the location, so we suggest you track your order to ensure on-time delivery. Get the tracking number from our experts and customer support team. It will prove helpful for customers because it helps them prevent losing or missing their valuable packages.

If ordered items are exchanged between two different customers, Custom Boxes USA shall compensate both customers. We make sure to ship it to the right address. If the courier service has lost the parcel due to the wrong delivery information or wrong address, the company will make a new item as per your demand and requirement.